Contact Us
Got a question about a sweepstakes casino review, spotted something that needs updating, or just want to flag a new operator we haven't covered yet? Here's how to reach us and what to expect when you do.
How to reach our team
You can email us at [email protected] for anything related to our sweepstakes and social casino coverage. This includes questions about a specific review, requests to add a new operator to our comparisons, or general feedback on the site. We aim to respond within a couple of business days, though busier periods can take a little longer.
What we can help with
- Corrections or updates to information about a sweepstakes casino listed on Top Sweeps Coin Casinos, such as eligible states, coin packages, or redemption terms
- Suggestions for new sweepstakes or social casinos to review
- General feedback on how we rank and compare operators
- Questions about how the sweepstakes model works, including Gold Coins, Sweeps Coins, and prize redemption
What we can't help with
We're an independent comparison site, not an operator. That means we can't process account verifications, issue redemptions, resolve balance disputes, or reset passwords for any of the sweepstakes casinos featured on this page. Those requests need to go directly to the operator in question — most publish support contact details and official rules within their own account dashboards or terms and conditions.
Similarly, we can't offer legal advice on whether a particular sweepstakes casino is permitted in your state. Availability varies by state and can change, so if you have questions about eligibility where you live, check the operator's own terms or a qualified legal source rather than relying on a comparison site.
Reporting a concern about gambling behavior
If you or someone you know is struggling with gambling-related harm, please don't wait on an email reply from us. Visit our Responsible Gambling page for information on self-exclusion tools, deposit limits, and where to find support, including the National Council on Problem Gambling and Gamblers Anonymous.
Before you write in about a specific casino
If your message concerns a specific listed operator, it helps if you can include:
- The name of the sweepstakes casino
- A brief description of the issue or question
- Screenshots or dates, if relevant, so we can look into it accurately
This lets us verify the details properly before making any changes to our reviews or rankings.
Learn more about how we operate
For background on our editorial approach and how we put comparisons together, see our About Us page. Our Terms and Conditions page covers how the site itself is used, including disclosures about commercial relationships with the operators we feature.